Cyber Monday: 50% off on Georganic Products until Wednesday

FAQs


 

shipping & returns

We expect shipping in Slovenia and Sweden to be two to three business days. The shipment time to other countries varies from country to country.

Orders of 22EUR/230SEK+ are shipped free of charge, other orders are shipped at a rate of
4.5EUR for Europe and 6 EUR for the rest of the world.

Please contact us at help@fletna.com with the details from your invoice, we will try to cancel the order and keep you updated about any necessary steps on how to receive your refund. If the product has already been shipped out, you will need to bear the costs of return shipping.

Please contact us at help@fletna.com with the details from your invoice, as well as a photo of the goods and packaging. We will bear the cost of return shipping and promptly send out your original order.

For our Return policy, please click here.

Skin Care

There are few categories typically skin is classified into; normal, oily, dry, combination and sensitive skin. But over a period of time your skin texture and type can change as it is affected by a lot of factors such as lifestyle, hormones and your diet. The ideal way to understand your skin type might be, to wash it gently and leave it for several hours without using any product to observe your skin.

Cleansing is the most important step in your daily skin care routine. It helps your skin feel fresh by removing the sebum and dead cells, as well as allowing your skin to absorb any skin care products more easily.

Yes, you need to moisturize your skin even if you have oily skin. Moisturizer is used to improve your skin’s texture and to hydrate your skin. If you have oily skin, you can use water-based moisturizer to avoid greasy and shiny looking skin.

Cleanse your skin using a mild cleanser, use an alcohol-free toner and then moisturize your skin with a nourishing moisturizer. The three-step routine will keep your skin healthy.

Ingredients

Yes.

About Dewytree

Although not all Dewytree products are plant-based, the Clean Lab line is.

All the of the products are manufactured in South Korea.

Korean application Glowpick, is arguably the top source for beauty products. They allow people to leave real reviews and ranking on thousands of products in various categories. With this information, they host their annual Glowpick Consumer Beauty Awards. This is to honor the best products of the first half of the year, second half of the year, and end of the year in review. Winning products go through a 3-step process, led by the Glowpick team. They are then monitored for a period of time for quality assurance, and finally winners are chosen based on reviews left by users. Dewytree has multiple products which have been honored by Glowpick.

About FLETNA

Fletna means “good looking” or “cutey” in Slovenian

Our European HQ is in Stockholm, Sweden and our African HQ is in Nairobi, Kenya.

We have a Fletna Assist chat option on our website, if you would like to talk to one of our team or you can email us at help@fletna.com